Legal notice

LEGAL NOTICE

Last updated: October 29, 2026

This website and the NUZZLE brand are operated by Jorge Yahir Aguilar Ruiz, a sole proprietor established in California, United States.

Purpose of the Website

This website provides information and allows customers to purchase products offered under the NUZZLE brand online.

By browsing the website or making a purchase, users agree to our Terms of Service and applicable policies, including:

  • Privacy Policy.

  • International Shipping Policy.

  • Return and Refund Policy.

  • Terms of Service.

In the event of a conflict, any mandatory consumer rights granted under applicable law will prevail.

Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colors, sizes, prices, and other information presented on the website are clear and accurate.

However, there may be minor differences between the appearance shown on screen and the product received because of factors such as lighting, device settings, manufacturing processes, or digital color representation.

These reasonable variations do not limit the consumer’s rights when a product is defective, incorrect, unsafe, or substantially different from the description used to advertise it.

We reserve the right to correct typographical, technical, or pricing errors. If a material error affects an order that has already been placed, we will inform the customer before processing it and allow the customer to confirm the purchase based on the corrected information or cancel it and receive the applicable refund.

Prices and Payments

Prices are displayed in the currency selected or indicated during checkout.

Before completing an order, customers will be able to review the product price, shipping costs, and any taxes or charges collected directly by NUZZLE.

Import taxes, VAT, customs duties, or clearance charges imposed by the destination country may be charged separately when they are not included in the final price and this has been disclosed before the purchase is completed. These charges will be handled in accordance with our International Shipping Policy and applicable law.

Payments are processed through Shopify and the payment providers enabled on the store. Although NUZZLE does not control technical interruptions originating from those providers, we remain responsible for properly addressing payments and orders placed through our store as required by applicable law.

Orders, Shipping, and Returns

Orders require up to 3 business days for processing. After dispatch, the estimated transit time is approximately 9 business days.

The total estimated time from order confirmation to delivery is therefore approximately 12 business days. This is an estimate and not a guarantee of delivery on an exact date unless expressly stated otherwise.

Shipping timeframes, possible delays, restrictions, import charges, and the procedures applicable to lost or damaged orders are explained in our International Shipping Policy.

Return requests resulting from a change of mind may be submitted within 15 calendar days after receiving the product, without prejudice to any longer period or additional right required by the law applicable to the consumer.

Complete conditions are provided in our Return and Refund Policy.

Proper Use and Product Safety

Customers must read and follow all instructions, warnings, age recommendations, sizing, fitting, care, and safety information supplied with the product or published on the website.

Products must only be used for their expressly stated purpose and always under appropriate adult supervision when used near babies or minors.

Customers must not use a product in a manner that contradicts its instructions or warnings. Information published on this website is not a substitute for medical, pediatric, or safety advice issued by qualified professionals or competent authorities.

Nothing in this notice excludes or limits the seller’s liability for defective or unsafe products, misleading information, personal injury, breach of legal obligations, or any other liability that cannot legally be excluded.

Intellectual Property

Unless otherwise stated, the original content of this website, including the NUZZLE trade name, logos, text, designs, graphic compositions, photographs, videos, and advertising materials, is owned by the seller or its respective owners or is used with authorization or under license.

You may not copy, modify, distribute, sell, republish, or commercially exploit this content without prior written authorization, except where such use is expressly permitted by applicable law.

The presence of third-party trademarks, images, or materials does not imply that those third parties sponsor, endorse, or are affiliated with NUZZLE.

Use of the NUZZLE name on this website does not, by itself, represent that the name is a registered trademark in every country or territory.

Third-Party Links and Services

The website may contain third-party links or integrations, including payment providers, carriers, social media platforms, and technology services.

These third parties may operate under their own terms and policies. NUZZLE does not control the content or independent operation of external websites. This does not limit our responsibility for obligations we assume directly toward consumers.

Voluntary access to external websites is subject to the terms established by their respective operators.

Website Availability

We make reasonable efforts to keep the website available and functioning properly. However, it may be temporarily suspended because of maintenance, updates, technical failures, security issues, or events beyond our reasonable control.

We do not guarantee that the website will operate without interruption at all times. This provision does not affect confirmed orders or the consumer’s legal rights.

Privacy and Data Protection

The processing of personal information collected through this website is described in our Privacy Policy.

The business operator responsible for this website is:

Jorge Yahir Aguilar Ruiz, sole proprietor and operator of NUZZLE.

Users may exercise any privacy rights available under the laws of their country, state, province, or territory by contacting:

hello.nuzzle@use.startmail.com

Payment-related information may be processed directly by Shopify and by the payment providers selected during checkout in accordance with their respective privacy policies.

Electronic Communications

By providing an email address when making a purchase, customers agree to receive communications necessary to process and administer the order, including order confirmations, shipping information, customer support communications, security notices, and refund notifications.

Promotional communications will only be sent where the necessary consent or another lawful basis exists. Recipients may unsubscribe using the link included in the message or by contacting us directly.

Limitation of Liability

To the maximum extent permitted by applicable law, the seller will not be liable for indirect losses or consequences that were not reasonably foreseeable at the time of purchase.

This provision does not exclude or limit liability for:

  • Fraud or fraudulent misrepresentation.

  • Gross negligence or intentional misconduct.

  • Death or personal injury where liability cannot legally be excluded.

  • Defective or unsafe products.

  • Breach of legal obligations.

  • Mandatory consumer protection rights.

Nothing in this notice removes any remedy available to consumers under applicable law.

Governing Law

Unless the mandatory laws of the consumer’s place of residence provide otherwise, this notice and the operation of the website will be governed by the applicable laws of the State of California and the United States.

This choice of law does not deprive consumers of any mandatory protections granted by the laws of their country, state, province, or territory.

Before initiating formal proceedings, customers are encouraged to contact us so that we can attempt to resolve the matter directly. This does not limit the customer’s right to submit a claim to a court, consumer protection authority, or other competent body.

Changes to This Notice

We may update this Legal Notice to reflect legal, commercial, or technical changes.

The current version will be made available on this page with its last updated date. Changes will not retroactively reduce rights applicable to orders placed before the update.

Seller Identity and Contact Information

Business name: NUZZLE
Legal seller and owner: Jorge Yahir Aguilar Ruiz, sole proprietor
Business address: 3840 Edna Pl, Apt. 6, San Diego, California 92116, United States
Country of establishment: United States
Phone number: +1 (619) 705-0340
Email address: hello.nuzzle@use.startmail.com

The address above is a business contact address and is not a return address. Do not send products to this address. Return instructions and the applicable return address will be provided by email after a return has been requested and authorized.